Frequently Asked Questions
Everything you need to know about shopping at the QPR Official Store.
How long does shipping take for domestic and international orders?
UK standard delivery typically takes 3-5 working days. International shipping times vary by location but generally range from 7-14 working days depending on customs processing.
Can I return a personalized shirt?
Unfortunately, we cannot accept returns or exchanges on shirts that have been personalized with custom names, numbers, or league patches, unless the garment is faulty.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How do I know which size to order?
Each product page includes a detailed size guide. We recommend measuring a similar garment you already own to compare against our kit specifications, as fit can vary between home, away, and training wear.
Are the products sold here official merchandise?
Yes, this is the official QPR online store. All products, including replica kits, training gear, and souvenirs, are 100% authentic and officially licensed by Queens Park Rangers FC.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery progress.